HDB Annual Report 2020/2021

In this Financial Year (FY), HDB continued with e orts to forge strong communities and co-create vibrant spaces in the heartland, by engaging residents in the digital sphere. Reaching Out to the Community Digitally Face-to-face interactions and social gatherings, once de rigeur for community engagement, were severely limited this FY to curtail the spread of COVID-19. Nevertheless, these restrictions opened a world of opportunities in the way HDB engages the community—through digital means. HDB moved the MyNiceHome Roadshows online this FY, o ering home owners to-be support as they eased into their new living environment. The digital roadshows provided pertinent information on their new neighbourhoods, as well as useful content on home renovation. Home owners to-be could explore their flats through 360-degree virtual tours as well as browse information and videos on renovation tips and guidelines on the MyNiceHome website. About 9 in 10 households who were due to collect their keys, attended one of 8 digital roadshows that were launched in the FY. HDB’s visitor’s gallery, LIVINGSPACE, also went digital this FY to enable a wider audience to view the gallery anywhere, anytime. The online gallery features 360-degree interactivity to showcase HDB’s e orts in providing well-designed homes through the decades. Live Connected within a Vibrant Community HDB’s digital engagement e orts extended to its school outreach as well. Students continued to learn the importance of neighbourliness and eco-living as we moved our Outreach to Young and Youth! (OHYAY!) Roadshows online, and made available interactive e-learning modules to support online learning. The Eco Learning Journey was also converted into a self-guided digital eco-trail, so students and residents alike could learn about Punggol’s green features in the safety and comfort of their homes or classrooms. With more people staying home and engaging in home-based activities, a culture of neighbourliness, mutual care and support became more important than ever. To encourage neighbourly behaviour in the new normal, HDB partnered the Singapore Kindness Movement (SKM) on a series of publicity e orts to lift spirits and rally HDB residents to be considerate and caring neighbours. 29 HDB ANNUAL REPORT 2020/21